The Client has the right to cancel the Meet, but you also have the same right. That is why it is fundamentally important to get to know your Human in advance. We even recommend to make a checklist which would help you instantly identify whether you and your Human, so to say, speak the same language.
As we are all Humans and It happens time after time, cancellation of the Meet is definitely possible. As no one likes last minute cancellations and we do encourage to respect each other, for this reason we have a three level cancellation policy.
- Long notice rule. Meet cancellation three days before booked time, results in a full refund except for [Buyer] protection fee (8%).
- Mid notice rule. When cancellation occurs less than three days prior Meet but more than 24 hours partial refund applies (50%).
- Short notice. 24 hours or less before a meeting refund is not available.
Please contact firstname.lastname@example.org for more detailed information.